A CORNISH bus provider has announced further changes to one of its services following backlash from users.

At the end of April, it was announced that the Go Cornwall Bus number 12 service would be undergoing some adjustments. The route services towns across North Cornwall, including Bude and Launceston, with a connection into Plymouth. However, following a reshuffle of services, the route has been split into three.

The changes, which saw the 12 bus run from Plymouth to Callington, while the 76A serves Callington to Launceston, and finally the 76 runs from Launceston to Bude, were met with great frustration from service users.

Many residents expressed their concerned about the financial impact – now being expected to pay three fares - and the prospect of delays, resulting in missed connections.

However, in an effort to curb some local frustration, Go Cornwall Bus is now set to introduce further changes to the route.

Cornwall councillor for Altarnun and Stoke Climsland, Adrian Parsons confirmed this week that: “From July 27, Go Cornwall Bus will introduce guaranteed connections between services 12 and 76A in Callington. The change will enhance connectivity and reliability for passengers travelling between Plymouth, South East Cornwall and North Cornwall.”

As well as this, to improve clarity and reflect actual usage, the Plymouth Plus ticket will be renamed to ‘Tamar Connect’ from July 7.

Cllr Parsons continued: “The ticket will remain at £10 for adults and £7.50 for those under 19

“It allows unlimited day travel on all Go Cornwall Bus and Plymouth Citybus routes across Cornwall and Plymouth and can be purchased onboard with cash or contactless and the Plymouth Citybus App.

“For those travelling within Cornwall only (e.g. Bude to Saltash), the Cornwall Day ticket remains available at £8 for adults and £5 for those under 19.”